The body of the jumper is too short. You write a negative review on here and they reply saying to contact them directly and then don't bother responding. The Despite chasing up over and again, I am getting nowhere. Great range of designer products and a very quick delivery thanks guys. Read about their experiences and share your own! I ordered two items of clothing on the 8th January. This is not customer service, it is sheer incompetence. If you require any more information on our products do not hesitate to either email us at orders@tessuti.co.uk and our customer service staff will be happy to answer any questions you may have about the products displayed on our website. Customer Service; Store Finder; Newsletter Signup; Giftcard; My Account Find a Store Help Order Status Tracker Wishlist. Easy process from order to delivery and items delivered before expected date! 7,819 people have already reviewed Tessuti. Cookies help us to provide you with a better customer experience when you browse our websites and allow us to improve and tailor the websites for you. A month after returning two jackets, I am still waiting for a refund!! Read about their experiences and share your own! Received my order but missing an item that was out of stock, have been waiting for a refund since 5th December with multiple … Great company excellent service super fast delivery always a pleasure to deal with supper great products , From our £467 orders we didn't receive any items , when I checked subsequently the service seemed great but could not get any of my 5 items 2 weeks later so why 4* subsequently I reordered items I knew were in stock cust services is so lovely they all reaĺly try their best, so far we have 1 item repurchased when item 2 comes we will be happier still , I suggest buy 1 by 1, Always great quality items at a good price. My order wasn't completed for the second time. AVOID BAD CUSTOMER SERVICE I bought a item from here for my son.first time on this site. | Read 821-840 Reviews out of 4,987 Enter your postcode at … Read about their experiences and share your own! I received confirmation my order had been placed, then on the 9th I received a message to say my items would be delivered separately. Men's Brands. My Account Find a Store Help Track my order Wishlist. Welcome to our temporary e-shop, a new full digital experience will be live on February 2021. United Notions. Quick delivery and always items exact to see on page. Waited over two weeks for my money back after they sent wrong item twice and took delivery monies twice when it was their mistake. Get in touch via the Tessuti contact form. I am sorry to hear this! I collected my parcel from the store after paying £1 to have it delivered to your own store. Highly recommend, easy to use. Read about their experiences and share your own! Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. The worst customer service I have ever received. Absolutely shocking customer service and ordering process. And said other items out of stock sorry. Prefer from Tessuti regularly. Phoned customer services demanded refund for missing items to which I got thank god. Voice your opinion today and hear what 6498 customers have already said. Visit our Returns Portal, download a QR Code and print your label in store. Strengthen your review by uploading photos & videos. 7,797 people have already reviewed Tessuti. | Read 6,401-6,420 Reviews out of 7,030 Read about their experiences and share your own! Terrible store and customer service Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. Excellent website! Very different from when I shop directly in one their stores. Was amazed how quick this item came. International fairs. Very different from when I shop directly in one their stores. Awful customer service. 7,047 people have already reviewed Tessuti. My Account Find a Store Help Track my order Wishlist. Woeful customer service Pathetic level of service. © 2021 Trustpilot A/S. 2,919 people have already reviewed Tessuti. To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Moda Fabrics + Supplies is what you may hear us go by now, but we still have the same great products and customer service since 1975. With their designer labels and competitive prices, Tessuti is a customer-favourite for a reason! Tweet Tessuti: @tessutihelpteam . Tessuti Facebook; Tessuti Twitter; Tessuti Youtube 2,166 people have already reviewed Tessuti. 7,030 people have already reviewed Tessuti. Available 24/7. Happy with purchases. Connecting with Tessuti. You left a security tag on very fustrating no way to remove myself, Easy to use on the app and usualy wuick delivery, Great service and extremely happy with my products ,at a very competitive price. Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Our textiles can be seen at the following fairs: HEIMTEXTIL, AMBIENTE, TENDENCE in Frankfurt am Main, CPD in Dusseldorf, Germany, ZOOM BY FATEX in Paris, France, INTERIOR LIFESTYLE in Tokyo, Japan, MACEF in Milano, ABITARE IL TEMPO in Verona, SANA in Bologna, Italy, CIFF in Copenhagen, Denmark and other. Not happy with the service everytime I shopped here either u guys didn’t have the product or u guys sent me a wrong stuff really really unhappy never shop here again waste of my hard earned money !! I received one item and waited over a week with no further communication. Visit our Returns Portal to find your local locker and print your returns label. Share. We'll do our best to get back to you as soon as possible. Will definitely be ordering again. For example, we keep track of the domains from which people visit and we also measure visitor activity on the websites. © 2021 Trustpilot, Inc. All rights reserved. Share. Excellent shopping experiance Excellent shopping experiance Sourced from … Further to my previous review I have now had my problems resolved in one fell swoop by a very efficient Bekki in Support at Tessuti. Read about their experiences and share your own! I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor Message to say that day item out for delivery. Worst customer service ever Customer service reps are made up people with made up names that send standard responses out to your queries. 7,846 people have already reviewed Tessuti. Read about their experiences and share your own! Hello Pauline, Thank you for your 5* review. | Read 2,001-2,020 Reviews out of 6,656 I've ordered na few times and always arrives within a few days. It’s not really that that I have a grievance with. I ordered items for my husband and delivery was very quick. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Fast delivery. Click through now for all help and enquries. | Read 7,501-7,520 Reviews out of 7,846 You've already flagged this Reply from Tessuti. View the privacy policy online now at Tessuti, within our customer service section. Tessuti’s team aims to respond to all inquiries within 48 hours, though response times can vary. Thank you to the Tessuti staff and particularly Emma for the excellent customer service when providing assistance in the purchase of fabric and patterns for Trudie’s wedding dress and my own as “mother of the bride”. Armed with a Tessuti discount code you could save a significant amount of money. Our registered office is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR and our VAT registration number is 787440102. Product perfet,and delivery was here within 2 days . Minimum 10 characters Would you like to add a photos or videos? Provide a phone number to be updated via SMS as well as email. I’m very lucky it wasn’t a Christmas present and that it’s a gift to myself otherwise the person receiving this wouldn’t have got it. 6,181 people have already reviewed Tessuti. Read about their experiences and share your own! Read about their experiences and share your own! I had to find out by checking my bank statement. Click to find the full guide to branded sizes and more from Tessuti. I have been ordering online from How Tessuti … New In Women's. Worldwide delivery. They are rare in the sort of discounts they are willing to provide to their customers. I've used a lot of online shops this one is so far the best and easiest to use price point is spot on all my orders have been boxed and there tracking system worts well can not fault them, My parcel is 5days late so far with no expected dates, Super service and fast delivery A PLUS SERVICE. Would definitely recommend. Tessuti either refund what is due to me or ship my goods. It’s extremely poor to encourage Christmas shopping with Black Friday deals, but to not extend the returns policy in order to allow customers to gift these items and check they are suitable. Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. Fornasetti Online Store, shop on the official store exclusive design. Bad customer service. My Bank account has been debited and I am still waiting for my items to arrive. I called customer service and got offered 10% off my next shop, NO THANK YOU I will not be giving you my custom again. Call Tessuti: 0161 667 2390. Do you agree with Tessuti’s 4-star rating? Then, scroll down and fill out the customer service form. Thank you:-) Useful. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Close Menu. The only reason I found all this out as I was refunded half my money without Tessuti contacting me to tell | Read 41-60 Reviews out of 2,166 Poor communication and service Poor communication, poor delivery. All Designers. It’s not really that that I have a grievance with. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Excellent service, as always.Not only was the jacket I wanted in the sale (40% off) it was delivered 2 days earlier than expected!Fantastic. Tessuti is the only destination you need for designer menswear, womenswear and kidswear from Stone Island, BOSS, Barbour, Polo Ralph Lauren and more. | Read 3,281-3,300 Reviews out of 7,047 Absolutely shocking customer service and ordering process. info@tessuti.lt. pH standard solution pH 4.01 (25 C); find Sigma-Aldrich-40-0102 MSDS, related peer-reviewed papers, technical documents, similar products & more at Sigma-Aldrich. Good customer services, was able to address the mistake made from packaging, and the item was replace in no time. Share. Self-service. We are Tessuti Naturali. “Dear Tessuti Would it not be easier to contact the customer within 72 hours or update your systems Contact us about anything related to our company or services. | Read 4,121-4,140 Reviews out of 6,498. I can see looking into your account that this is currently being looked into. I have contacted the courier company who have confirmed that the issues are nt with them. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like TESSUTI E SCAMPOLI SRLS around the world, including contacts, financials, and competitor information. , this is the first and last time I will use this company, Lancashire BL9... Grievance with login... Help future customers by talking about customer service is very lacking, this is customer..., I am still waiting for a birthday gift time that ’ s team aims to to! Completed for the second time delivered to your own Store agree with Tessuti with JD sports fashion group to customers. Courier company who have confirmed that the issues are nt with them write a negative review on here they. Warning other people debited and I am getting nowhere latest products and the latest products and item... How Tessuti … 7,846 people have written so far, and delivery was quick... On the 8th January to say that day item out for delivery though... 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On 20th June arrival due 25th or before our temporary e-shop, a company registered in and. Sizes and more from Tessuti brilliant shop love the sales they put on too money... Delivery thanks guys the 8th January have contacted the courier company who have confirmed that item! Are 24 customers that Tessuti, within our customer service, it is sheer incompetence daylight robbery I! Designer labels and competitive prices, Tessuti is a customer-favourite for a birthday gift placed on order Tessuti! At Tessuti, rating them as bad arrives within a few days have contacted the courier company have! In any context by checking my bank statement 7,846 people have already reviewed Tessuti as! Me the completely wrong item twice and took delivery monies twice when it was their mistake are 24 customers Tessuti... Different from when I shop directly in one their stores or before Bury, BL9 8RR and VAT. Your 5 * review your 5 * review nice to have the option to replace the item was in! Login... 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